The Recruitment Network partners with REC to help recruiters prosper.

The Recruitment Network partners with REC to help recruiters prosper. Leading service supplier The Recruitment Network have launched a new business partnership with industry body the Recruitment and Employment Confederation. By working together TRN and the REC aim to improve and expand the level of support and advice available to recruiters across the UK.

The innovative partnership will ensure that REC members benefit from discounts on access to TRN services, including market-leading peer-to-peer networking and business leadership support. Firms working with The Recruitment Network who join up with the REC will benefit from a waived joining fee and access to the legal advice, insurance, training, compliance and business growth support that comes with membership of the UK’s biggest recruitment body.

Neil Carberry, CEO of the REC said:

“Supporting recruiters as they build their business is at the heart of the REC mission. By working with The Recruitment Network, we can deepen the range of advice REC members get and offer more to TRN subscribers too. In 2020 recruiters can still expect the high-quality advice, guidance, training and advocacy they want from the REC – but this partnership enables us to do more for Britain’s world-leading recruitment and staffing industry.”

James Osborne, Chairman of The Recruitment Network (TRN) said:

“This is a fascinating time for recruitment and staffing businesses, and the opportunities for the industry today are unparalleled, in my experience. However, growing any organisation will always come with its challenges, twists and turns to navigate. This partnership with the REC creates a comprehensive and unique service offering that will ensure both REC and TRN members will be able to capitalise on the opportunities that lay ahead”

The REC and TRN have been working together behind the scenes on the partnership for a number of months leading up this launch which includes the introduction of a brand new technology platform, TRNWorld (2.0), which will be made free to all REC members at the end of January and a new REC website later in the spring.

For more information, contact the REC Press Office on 020 7009 2157, 020 7009 2192 or pressoffice@rec.uk.com.

About the REC

The REC is the voice of the recruitment industry, speaking up for great recruiters. We drive standards and empower recruitment businesses to build better futures for their candidates and themselves. We are champions of an industry which is fundamental to the strength of the UK economy.

Find out more about the Recruitment & Employment Confederation at www.rec.uk.com

About TRN

The Recruitment Network is the ultimate support club for recruitment business leaders – a unique environment where every component of your recruitment business is challenged and benchmarked against industry best practice, where you can enjoy unlimited support from some of the recruitment industry’s most successful thought leaders and where recruitment business leaders work collaboratively to help each other improve performance, increase efficiencies and significantly grow profitability.

To find out more about TRN visit the TRN website

TRN Autumn Huddle 2019

The TRN Autumn Huddle is 2 days away and our full line up has been revealed over on our LinkedIn page.

Here are the four speakers who are going to be presenting to our Members on Thursday. We’re expecting an amazing day, full of stimulating ideas, conversations and business knowledge.

Jeff Grout is a regular contributor to our TRN Trailblazers program and will be talking our TRN Members through Navigating Changing Times. Including the differences between Management & Leadership, effective goal setting, understand your clients’ 6P’s and coaching for performance.

Sophie Devonshire is an experienced business leader, entrepreneur, brand specialist and author who has worked in and with multinational companies, successful start-ups and agencies.

She has personal experience of being a successful entrepreneur, setting up her own award-winning e-commerce business in the middle of the recession which she sold before running a luxury gifts business.

Sophie is now the CEO of The Caffeine Partnership, a unique business consultancy which helps leaders to work with purpose and pace. She is an experienced business leader, entrepreneur and brand specialist. An ‘acceleration addict’ she is constantly curious about how to speed up success. 

She hates wasting time and believes impatience is usually a virtue. She applies the principles of Caffeine (a psychoactive stimulant) to her approach to work and writing; stimulating business.

Penny Mallory is an International Keynote Speaker who draws on her experiences as a homeless teenager who fulfilled her impossible dream of becoming a Champion Rally Driver. Against all the odds, Penny became the first (and remains the only) woman in the world to compete in a World Rally Car, for the Ford Rally Team. 

She is an expert in Mental Performance. Not only has she competed in the World Rally Championship, she has run multiple marathons, climbed the worlds highest summits, and fought in two boxing matches, amongst many other challenges! 

 Penny will be talking about world-class thinking and get our members thinking about how they can adopt a ‘winning mindset’. 

Tom Hadley is the Director of Policy & Campaigns at the Recruitment & Employment Confederation (REC) – the professional body for the UK recruitment industry, representing 3,500 corporate members and over 11,500 individual members of the Institute of Recruitment Professionals (IRP).

 Specific areas of responsibility include government relations, compliance policy and driving proactive campaigns in areas such as inclusion and social mobility, skills, industrial strategy, the future of jobs and youth employment. An overriding priority for the REC is to ensure that employment issues are at the forefront of Brexit negotiations and that the UK jobs market continues to thrive in a post-EU world.

The Spring Huddle Speaker Line-up

We’re excited to announce our initial line-up of guest speakers joining us for our Spring Huddle!


Save the date: 30th April 

Where: Jumeirah Carlton Tower Hotel


As the date gets closer to this year’s Spring Huddle 2019, we are sharing the impressive line-up of guest speakers who’ll be delivering engaging and thought-provoking content to our members throughout the day.

If you’d like to become a part of the Network and enjoy our upcoming events such as the Spring Huddle as well as gain access to a whole range of other benefits for your business, be sure to sign up to one of our many upcoming Taster Sessions here.

Our Expert Lineup

Mandy Hickson

Flying a multi-million pound fighter jet in hostile territory is not an everyday career, and comes with a high degree of pressure and responsibility. It’s a dream job that takes years of ambition, training and commitment but, for Mandy Hickson, it was a dream that became reality. Find out about Mandy’s incredible journey to become one of the UK’s first female, fast-jet pilots and how she overcame many obstacles to develop the skills to succeed in such a demanding career.

Miles Hilton Barber

Blind adventurer Miles Hilton-Barber has, since the age of 50, set numerous world records undertaking extreme events across all seven continents of our world in the fields of mountaineering, desert and polar ultra-marathons, power-boat racing, scuba-diving, motor-racing and long distance, aerobatic and supersonic flying amongst other achievements.

Katrina Collier

Expert and keynote speaker on candidate engagement. Author of The Robot-Proof Recruiter, & founder of DisruptHR London, Bristol, Cambridge, York & Glasgow.

Hung Lee

Co-founder & CEO of Workshape.io & Recruitment Brainfood. Hung is a passionate and knowledgeable recruitment expert who is widely known for his weekly newsletter, Recruitment Brainfood, which gives thousands regular insights to the industry.

Mark Lundgren

Mark is a Global Talent Sourcing professional, specialising in helping companies scale by identifying and connecting with people for future employment. Mark is also the co-founder at Sourcing Challenge and host of the Sourcing Challenge Show.

Get a taste of the full Recruitment Network member experience in an afternoon.

Guest experts, like-minded peers, and insights to help you build a plan of action to make 2019 your best year yet.

Improve Consultant Performance and Retention by Getting Smarter with Data Webinar 📹

Improve Consultant Performance and Retention by Getting Smarter with Data Webinar 

 21st March  09:30 – 10:30

How leadership uses data sets the tone for how your consultants record their activity. So, how can you introduce a strategy that ensures consultants see the benefit of adding data to the CRM and using it to their advantage?

In this webinar, Joe McGuire, Global Sales Director of cube19, discusses the reasons that agencies struggle with data quality and how solving this can drive performance and improve retention.

You’ll learn:

• How to change attitudes at the top to benefit consultants at the bottom

• What consultants can achieve from recording better data

• How cube19 clients are using data to improve consultant performance and retention.

With Brexit fast approaching, now’s the perfect time to cement your data strategy and leverage the insights that could help you navigate the storm!

How to sign up:

– Fill in our  form below or email support@therecruitmentnetwork.com.

– Our support team will send you a calendar invite.

– On the day, click the webinar link to join (we recommend to join 5 minutes before).

– Engage, ask questions and enjoy!

Your Expert Hosts

Joe McGuire

Global Sales Director - Growth Analytics at cube19

cube19 is the leading Growth Analytics Platform for the global recruitment industry. They help recruitment companies to increase revenue, improve data quality, and motivate teams by putting data at the heart of every decision. Niche agencies to global recruiting brands including Spencer Ogden, ROC Search, and LHi rely on cube19 to drive predictable and measurable growth while improving consultant motivation and retention.

Sign up to the Webinar

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How to be a Winner Webinar 📹

Throughout the year there are many opportunities for recruitment companies to win awards within the industry under a number of category headings and in the wider business world in general. We’ve had many winners within the Network and think that we should have many more as we’ve seen first-hand what it is you do daily and the passion you do it with!

If you’ve ever thought about entering, or even if you haven’t until now, we are pulling together a crack team of experts for a short Webinar on Friday 15th February at 10am to address all your burning questions around what to go for, how to present yourself, when and how to apply etc.

How to sign up:

– Fill in our  form below or email support@therecruitmentnetwork.com.

– Our support team will send you a calendar invite.

– On the day, click the webinar link to join (we recommend to join 5 minutes before).

– Engage, ask questions and enjoy!

Your Expert Hosts

James Osborne

Chairman of The Recruitment Network

Award winning business consultant, advisor and entrepreneur in staffing and recruitment. James works with recruitment business leaders, helping them to achieve significant growth, performance improvement and competitive advantages acting as Non-Executive Director, consultant, trainer and strategist for numerous fast growth recruitment businesses.

Graham Palfery-Smith

Advisor for The Recruitment Network

Involved in the recruitment industry for over 35 years. Highly accomplished and experienced strategic senior manager who has run a wide range of specialist recruitment businesses internationally, including HW Group, Robert Walkers, Faro and FiveTen Group.

Toby Babb

Founder & CEO at Harrington Starr

In 2010 Toby launched Harrington Starr, the Global Leaders in Financial Services and Commodities Technology recruitment, insight, events & consultancy. Delivering high quality opportunities for professionals on a permanent, retained, contract, and interim basis, they specialise in Financial IT, Commodities IT, Buy and Sell Side Trading Systems, Quants, Trading Systems Sales and Enterprise Technology.

Stephanie King

Head of Recruitment Practice at BlueSky PR

Stephanie King helps deliver international PR & marcomms for the recruitment, HR and talent management sectors. Stephanie provides media relations campaigns, quality content and thought leadership material to BlueSky's ever expanding client base.

Gary King

Commercial Director of The Global Recruiter

Gary is the commercial director of The Global Recruiter, the world's largest recruitment specific magazine, focusing on editorial for those involved in supplying staffing solutions both globally and within their regions.

Sign up to the Webinar

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Get a taste of the full Recruitment Network member experience in an afternoon.

Guest experts, like-minded peers, and insights to help you build a plan of action to make 2019 your best year yet.

The Recruitment Network Launches Help Desks

The Recruitment Network Launches Expert Help Desks!

We’re excited to announce that we now have 3 partner Help Desks covering legal, international compliance and accountancy. The help desks are available for all members of The Recruitment Network as part of the ever-expanding benefits of TRN membership.

Find more about the Help Desks below:

Cognitive Law

Cognitive Law offer a range bespoke of legal services, both private and commercial. With specialist knowledge from having worked with clients in the recruitment industry, Cognitive Law are best placed to help you with any legal needs you may have.

They offer bespoke legal advice in a range of areas including (but not limited to):

– Employment issues

– Self-Employment/Contractor issues including IR35

– Data Protection

– Introduction/Transfer/Backdoor Hire Fees

– Credit Management, Credit Control, & Debt Recovery

– Regulatory compliance and the Conduct Regulations


-Simple queries in relation to Client, RPO, MSA, PSL and Umbrella Contracts

-Company Structure

-Invoice Finance


TRN Members are entitled to free consultations.

This help desk is available from 09:00am – 18:00pm, Monday – Friday.

6CATS International

6CATS International are a leading global brand and supplier of contractor management solutions to the world’s leading recruitment agencies. 6CATS offers legal & compliant solutions in more than seventy countries across Europe, the Middle East and Africa as well as further afield.

They offer bespoke international compliance advice in a range of areas including (but not limited to):

– Compliance questions regarding placing contractors in countries outside the UK

– The most appropriate and legal solutions for placing international contractors

– Impartial advice on the compliance of particular solutions outside the UK

TRN Members are entitled to free consultations.

This help desk is available from 09:00am – 17:00pm, Monday – Friday.


Raffingers are expert accountants with a wide range of experience working with the recruitment sector.  Their team of experts deliver valuable advice, not only on compliance, but on business planning strategies, ensuring you remain tax efficient, are structured efficiently and have a clear strategy to achieve your goals.

They offer bespoke accountancy advice in a range of areas, including (but not limited to):

-Tax Advice and Planning

-Business Growth and Business Planning (incl. exit strategy planning)

-Employee Incentives – HR, EMIs

-Reporting and Forecasting

-Obtaining Funding – banks, investors etc…

-Cloud Accounting, Bookkeeping and Payroll

This help desk is available from 09:00am – 17:30pm, Monday – Friday.

If you’re a TRN member and would like to take advantage of the help desks, head over to the members’ portal where you can get in contact:

Get a taste of the full Recruitment Network member experience in an afternoon.

Guest experts, like-minded peers, and insights to help you build a plan of action to make 2019 your best year yet.

New Year Huddle Roundup

‘Be known for what you do not what you plan to do’

On Wednesday 23 January, we welcomed members of The Recruitment Network to our New Year Huddle, hosted at the Tropicana Beach Club in Covent Garden, London.

This event was designed to be different from what our members are used to. Through the tropical theme, the venue was a stark contrast to the cold weather outside, with the focus of the event on changing mindset, thinking differently & scaling up.

As our tenth Huddle, we announced a range of exciting developments for members, including a range of helplines as well as the recent news of TRN’s expansion into Singapore which you can read more about here.

Guy Browning – Thinking Differently

After the introduction from co-founder, James Osborne, we started the Huddle with Guy Browning & his talk on how to profit from creativity and fresh thinking.

Having started his career as a writer and subsequently writing comedic pieces for national newspapers, Guy went on to write the highly successful book, ‘Double Your Salary, Bonk Your Boss, Go Home Early’.

Now as the Creative Director of Smokehouse, a global marketing agency, Guy specializes in getting rid of clichés and breaking traditional ideas.

As part of his talk, Guy challenged members to reinvent certain products in a short space of time with the ethos that no idea is a bad one. He demonstrated that if they gave themselves the dedicated time, quiet and permission to think differently, they can always come up with a better idea.

Guy then taught members to break their 10 “golden rules” which he says, don’t really exist, and are just another way to confine our thinking. Instead, by using lateral thinking, members can take inspiration from the other areas to be more creative with how they approach their traditional jobs.

Guy ended his talk by reiterating the quote from Peter Drucker that ‘Culture eats strategy for breakfast’, telling members that if they have a culture which is open to all ideas, it’s more important than any breakthrough they could make.

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#FeedTheMachine Part One

Following a quick break, TRN Board member Simon Church led a panel discussion with our chosen experts Sue Cooper, Sid Barnes & Chris Moore.

The discussion was centred around culture, technology, bonuses/commission schemes & succession planning. Some of the main points which came from it were:

  1. Whilst skills can be taught, your business’s culture cannot & getting the right culture is something which doesn’t cost anything.
  2. Technology is important across the business, but without the right client and candidate experience, you’ll struggle to succeed in the long-term.
  3. Make commission schemes part of the onboarding process and make it clear what is expected. Whilst company/team incentives are good, these need to be beneficial for everyone and shouldn’t be targeting a minority in your business.
  4. All of the panel agreed that wherever possible, growing your own leaders should be a priority. However, whilst this produces the best results, you cannot force a fit and it can be beneficial to bring in an outside perspective providing they are a cultural fit.

Once the panel discussion had concluded, a peer to peer task began where members were challenged to rank different aspects of their businesses and discuss different methods of consolidating these areas before Lunch.

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#FeedTheMachine Part Two

After lunch, we introduced our second panel discussion and peer to peer task, continuing with the theme of feeding the machine, but with a focus on scaling up.

Leading this session was Graham Palfrey-Smith, board member for TRN, interviewing our experts Amy Gilman, Yvette Cleland & Russell Clements. The discussion was focused on how to scale up and not lose the culture, keeping teams together & lessons learned from their experience of scaling businesses.

Some of the key takeaways were:

  1. You must first decide whether a culture is worth keeping when scaling up which you can do by asking your staff to explain the culture and what they like/dislike.
  2. Be ruthless with people who are “cultural vampires”, even when they are successful. In the long-term these will have a negative impact on the business, regardless of their financial contributions.
  3. Be careful about not having an effective middle management team whilst you’re scaling. If they aren’t adequately prepared, it can create large problems further down the line.
  4. Accept that people require different methods of communication and as you scale, a diverse workforce becomes even more important.

Continuing the discussion, members began their second peer to peer task with a different group, learning and discussing how they could target their weakest areas of business to ensure they can scale effectively.

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Caspar Berry – Taking more risk in an age of uncertainty

To end our New Year Huddle, we invited Caspar Berry to the stage. Focusing on risk-taking and decision making, Caspar drew on his past experiences as a professional poker player to advise members on how and why they should be open to taking risks.

Caspar started by suggesting that uncertainties produce the best results and that there are little uncertainties which people face every day, however, by embracing and challenging them, often they can progress businesses.

Similar to the poker table, Caspar argued that we make investment decisions every day, whether that’s investing time, money or resources. However, these also have an uncertain outcome and whilst we try to predict these outcomes, we are often worse at this than we think.

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So, what do we do in the face of this uncertainty?

Caspar then showed members a way of navigating this uncertainty and risk, using the methods of professional poker players. By calculating the long-term average value of decisions, players are aware of the long-term goal they are trying to reach.

As a result, it became clear that short-term losses need to be expected and factored in, providing that the long-term average value is worth pursuing.

Caspar then moved on to examples of famous people who have experienced multiple short-term losses in order to achieve in the long run, citing examples such as Jack Welch and Abraham Lincoln, before members broke out into groups to decide what they were going to do differently on Monday.

Caspar ended on the fact that whilst we never get over our fear of failure, we must always define failure against what we are setting out to achieve, before moving on to a Q&A from members.

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Want to get involved?

If you’d like to try the experience for free, then join us for one of our Recruitment Directors’ Roundtables, giving you a taste of a Huddle!

Fill in the form below and pick a date which suits you. 👇

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The Recruitment Network Launches in Singapore

The Recruitment Network Launches in Singapore


The Recruitment Network is set to launch in Singapore led by regional chairman, Richard Farmer. Based on the successful model of the UK club, The Recruitment Network is expanding globally, with aims to provide thousands of recruitment organisations with the same opportunities to network, expand and grow which have benefited so many recruitment businesses in the UK.

By following the same structures and processes which make the UK club so successful, we’re excited to have Richard Farmer on board with his extensive knowledge of the industry and experience of global markets.

Richard has been responsible for building and leading multiple high performing recruitment businesses and teams, with the key focus of hiring and developing individuals, enabling them to grow their careers.

Richard has 18 years of experience as a recruitment leader, developing & leading teams within global multinationals as well as specialist boutique recruitment businesses across multiple locations, including the UK, Australia, Singapore and Hong Kong.

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As the founder and managing partner of Connector Talent Solutions, Richard’s passion is improving every individual’s mastery of their craft and making high performance a habit.

Richard is an experienced trainer, coach, facilitator and entrepreneur whose passion is the recruitment industry and its people.

Want to Get Involved With TRN in Singapore?

Website: The Recruitment Network

Contact: support@therecruitmentnetwork.com

Phone: +44 (0)844 272 8990

James Osborne at LinkedIn 1st November 2018 – Revolution or Evolution [Free Slides]

Revolution or Evolution – LinkedIn 1st November 2018

Today’s LinkedIn session brought recruitment leaders and professionals from all over the UK and Ireland together to discuss some of the latest developments in the recruitment world as well as share best practice ideas with their peers. With over 100 recruitment leaders joining us at LinkedIn’s London HQ, this was a fantastic gathering of minds and expertise.

Paul Gyn from Aristar Consulting walked us through the key financial triggers and measures that all recruitment businesses should monitor, as well as insight into how to create appropriate and useful financial board packs, so the numbers become more than just that, but instead opportunities to maximise growth.

Guests also enjoyed some fascinating and very real / honest insights from the panel, made up of Kirsty Trafford-Green, Ed Stevens, Jason Guilt and Janine Mostyn and hosted by LinkedIn’s Cara O’Leary – the ability to gain access to the inner workings of another recruitment organisation to understand their pains, challenges and success stories is a pivotal opportunity for recruitment leaders to learn what to do and what not to do as they grow.

Kicking off the morning, my presentation asked the question about whether recruitment organisations should be undergoing a process of evolution or revolution if they want to outperform the market. Undoubtedly, with the ever-changing recruitment market evolving at such a pace, there is always a call for revolutionising what we are doing. However, this cannot happen until we have made our businesses robust, sustainable and efficient.

Evolution MUST come before revolution and the way to do that is through six key strategies of success:

  1. Organisation
  2. Consolidation
  3. Productisation
  4. Profitisation
  5. Personalisation
  6. Empowerment

To find out more and download my slides please enter your details below.

The Autumn Huddle 2018 Roundup

‘A ship in harbour is safe, but that’s not what ships were built for’

On Wednesday 17 October, we welcomed members of The Recruitment Network to our Autumn Huddle, hosted at Gibson Hall in Bishopsgate, London.

As one of our quarterly Huddles, this event focused on leadership and employee engagement and featured sailing as the backdrop to the event. We designed this event to inspire members to sail through upcoming adversity such as the economic uncertainty which Brexit brings.

Brendan Hall – Trust Learning Lessons and Creating Ownership

After a quick introduction from TRN Co-Founder, James Osborne, we began our Autumn Huddle with our first speaker, Brendan Hall.

In 2009, Brendan skippered a racing yacht in the ultimate long-distance challenge which was a 35,000-mile circumnavigation of the globe where amateur crews race in identical yachts.

Although he was the youngest and least experienced skipper, he managed to win, by creating an engaged and empowered crew with a compelling vision, strong values, and an even stronger mindset.

Brendan spoke about his trust learning lessons & creating ownership in a team, stressing the importance that this was a race of ten teams, and not of ten boats.  In order to succeed, Brendan knew that he had to transform his crew and change their attitudes because they lacked training in how to sail. Brendan quickly learnt that whoever could manage to change the best would be the most successful and became set on instilling trust, credibility, reliability and intimacy.

Discussing his three wins for trust, Brendan emphasised to members the importance of creating a culture where people take ownership and aren’t afraid to admit and grow from mistakes.

 ‘We can hope it gets better next time… or we can see it as an opportunity to grow’.

Brendan’s three key areas that are essential when building a management team were:

1). Trust

2). Growth Mindset

3). Ownership


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Natalie Adams – Riding the Wave

After a short break, we introduced Natalie Adams to the stage, who is Head of Talent & Organisational Development at Holiday Extras. Consistently ranked for 12 years as one of the top 100 companies to work for, Holiday Extras manages to attract extraordinary talent despite its location.

Natalie gave members a walkthrough of the Holiday Extras story and how their value-led approach to everything they do helps to inspire and engage their staff.

With over 4 million bookings in 2017/18 and offices in the UK and Germany, the Holiday Extras group has managed to maintain its values and create an engaged workforce which consists of over 900 employees.

After hearing how to integrate values and create an engaging culture, members were challenged to discuss their own methods and ways they can improve their own companies.


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Graham Palfrey-Smith Interviews Finlay James’s John Gaughan

TRN board member Graham Palfrey-Smith took to the stage next, interviewing Finlay James’s John Gaughan, who with the help of The Recruitment Network has seen extraordinary growth. John shared his vision for Finlay James and how they found their purpose. After 2 years of change and reflection on his business, Finlay James grew their profits and employees, now with two branches; one in London and one in San Francisco.

One of the most significant changes John spoke about was the introduction of Project Freedom. This idea started for him before he got into recruitment as he realized most people were concentrating on what they would do when they got home. Project Freedom was John’s answer to increasing engagement and ownership within Finlay James and has been an incredibly successful scheme which allows his employees to decide their working hours and set targets.


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Mark Essex – Calm Seas or Stormy Waters

After lunch and in keeping with the theme of sailing through adversity, we introduced Mark Essex to the stage. Mark is an expert advisor on the potential impact of Brexit and presented to members how they could navigate the calm seas or stormy waters that Brexit could bring.

Mark predicted that the UK would leave the European Union and has since spent his time closely monitoring the potential economic impact on businesses. Starting with dispelling the six myths that surround Brexit, Mark then hosted a live Q and A session with members. Interesting questions from members included, ‘how will Brexit affect immigration policies and work permits?’ and ‘Is there a possibility of the deadline being extended, or even a second referendum vote?’.

After members had asked their most important questions, they were set an interactive challenge where they had to collaborate and come up with ways to prepare in their businesses for the different potential Brexit outcomes.


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Nigel Risner – How to Create Impact & Communicate like a ZooKeeper

To bring a close to the day and leave a lasting impact, we invited Nigel Risner to the stage. Nigel offered a different speaker experience and opened by questioning whether members could expect their staff to be “in the room” when they struggle to be at times.

‘Feedback is not the breakfast of champions – feedforward is’

Nigel provoked discussion by questioning the difference between the managers and leaders in the room, suggesting that you need to be a leader if you’re working with people and a manager if you have to manage processes/products as well.

After this, Nigel challenged the members’ communication skills and asked them to decide which of the four animal personality types they were; Lion, Dolphin, Elephant or Monkey.  Nigel demonstrated different ways of communicating with the four types and gave advice on how to be a zookeeper – a leader who can talk and lead the different types of employees in their business.


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Want to get involved?

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James Osborne at Rec Expo Birmingham 2018 – Revolution or Evolution [Free Slides]

Revolution or Evolution – Rec Expo Birmingham 2018

James Osborne delivered a fantastic presentation at Rec Expo 2018 in Birmingham. He spoke on revolution or evolution within the Recruitment industry. In the seminar James explored the impact of technology in the recruitment sector and how to maximise your recruitment business.

Enter your details below to download the slides from James’ presentation.

James Osborne at Engage 2018 – More Than a Warm Body [Free Slides]

More Than a Warm Body – Engage 2018

James Osborne delivered a fantastic presentation at Bullhorn Engage 2018. He spoke on the subject of retention and engagment within the Recruitment industry. Titled ‘More than a warm body’ James explores the impact of real engagement across your workforce and how to achieve this.

Below we’ve embedded the intro and outro included in the presentation as well as a Slidedeck of the presentation. We’ve also included a download link to the presentation.

Download the slides

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