Privacy Policy

1. Introduction

Last updated: 26th March, 2025

Welcome to The Recruitment Network International Limited’s Privacy and Cookie Policy. We respect your privacy and are committed to protecting your personal data. This policy explains how we look after your personal data when you visit our website (the “Website”) (regardless of where you visit it from) and tells you about your privacy rights.

2. Important information and who we are

Purpose of this privacy policy

This policy aims to give you information on how The Recruitment Network International Limited collects and processes your personal data through your use of this Website, including any data you may provide through this Website.

This Website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this policy together with any other fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

Controller

The Recruitment Network International Limited (“The Recruitment Network”) is the data controller and responsible for your personal data (collectively referred to as “The Recruitment Network”, “we”, “us” or “our” in this privacy and cookie policy).

We have appointed a Head of Systems Operations who is responsible for overseeing questions in relation to this privacy and cookie policy. If you have any questions about this privacy and cookie policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact details

If you have any questions about this privacy and cookie policy or our privacy practices, please contact us the following ways:

Email address: support@therecruitmentnetwork.com

Postal address: The Recruitment Network (International) Ltd Unit 3, Merchant, Evegate Business Park, Smeeth, Ashford, Kent, United Kingdom, TN25 6SX

You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

3. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes billing address, delivery address, email address, and telephone number.
Financial Data includes bank account and payment card details.
Transaction data includes details about payments to and from you and other details of products and services you have purchased from us.
Professional Data includes employment history, qualifications, and current job details.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website.
Profile Data includes your username and password, purchases on orders made by you, your interests, preferences, feedback and survey responses.
Usage Data includes information about how you interact with and use our Website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Market Sensitive Data includes financial performance data, strategy, Client lists and information about your workforce.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy and cookie policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and if you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

4. How is your personal data collected?

We use different methods to collect data from and about you including through:

Your interactions with us. You may give us your Identity Data, Contact Data and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our products or services;
- purchase our services;
- subscribe to our service, membership or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us feedback or contact us.
Automated technologies or interactions. As you interact with our Website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see below our cookie policy for further details.
Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
- Technical Data from the following parties:
  - analytics providers such as Google;
  - advertising networks; and
  - search information providers.
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
- Identity and Contact Data from data brokers or aggregators.
- Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register.

5. How we use your personal data

Legal basis

The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:

Performance of a contract with you. Where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate interests. We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Legal obligation. We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
Consent. We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Use	Type of data	Legal basis
To register you as a new customer.	(a) Identity (b) Contact	Performance of a contract with you.
To process and deliver your order including: (a) Manage payments, fees and charges. (b) Collect and recover money owed to us.	(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (f) Market Sensitive Data	(a) Performance of a contract with you. (b) Necessary for our legitimate interests (to recover debts due to us).
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy. (b) Dealing with your requests, complaints and queries.	(a) Identity (b) Contact (c) Profile (d) Marketing and Communications (e) Market Sensitive Data	(a) Performance of a contract with you. (b) Necessary to comply with a legal obligation. (c) Necessary for our legitimate interests (to keep our records updated and manage our relationship with you).
To enable you to partake in a prize draw, competition or complete a survey.	(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications	(a) Performance of a contract with you. (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).
To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).	(a) Identity (b) Contact (c) Technical	(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise). (b) Necessary to comply with a legal obligation.
To deliver relevant platform content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you.	(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical	Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).
To use data analytics to improve our Website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing.	(a) Technical (b) Usage	Necessary for our legitimate interests (to define types of customers for our products and services, to keep our Website updated and relevant, to develop our business and to inform our marketing strategy).
To send you relevant marketing communications and make personalised suggestions and recommendations to you about goods or services that may be of interest to you based on your Profile Data.	(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications	Consent, having obtained your prior consent to receiving direct marketing communications.
To carry out market research through your voluntary participation in surveys.	(a) Identity (b) Contact (c) Marketing and Communications	Necessary for our legitimate interests (to study how customers use our products/services and to help us improve and develop our products and services).

Direct marketing

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving the marketing.

We may also analyse your Identity, Contact, Technical, Usage and Profile Data to form a view which services and offers may be of interest to you so that we can then send you relevant marketing communications.

Third-party marketing

We will get your express consent before we share your personal data with any third party for their own direct marketing purposes.

Opting out of marketing

You can ask to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us.

If you opt-out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes.

6. Cookies

Our Website, Platform and App use cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the computer’s hard drive if you agree. Cookies contain information that is transferred to your computer’s hard drive.

You can find more information about cookies at www.allaboutcookies.org.

We may use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our Website. These essential cookies are always enabled because our Website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings, but you may then not be able to access all or parts of our Website.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below.

Cookie Title	Description	More information
__hstc	Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).	Duration: 6 months Type: Analytics
hubspotutk	HubSpot sets this cookie to keep track of the visitors to the Website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.	Duration: 6 months Types: Analytics
__hssrc	This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.	Duration: session Types: Necessary
__hssc	HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.	Duration: 1 hour Types: Necessary
__cf_bm	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.	Duration: 1 hour Types: Necessary
_cfuvid	No description.	Duration: session Types: Other
_GRECAPTCHA	Google Recaptcha service sets this cookie to identify bots to protect the Website against malicious spam attacks.	Duration: 6 months Types: Necessary
wpEmojiSettingsSupports	WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.	Duration: session Types: Necessary
_hivebrite_session_store	Hivebrite – Allow registered users to authenticate and perform account-related functions	Duration: session Types: Required
Cookies_constent_list_fo	Hivebrite – To record which cookies the user gives consent for	Duration: 6 months Types: Required
remember_user_token	Hivebrite – Used on mobile to know if the user is logged in or not
last_linkedin_sync	LinkedIn – For signing in with your LinkedIn account	Duration: 2 months Types: Required
Braintree		Type: Required
akavpau_ppsd enforce_policy LANG nsid ts ts_c tsrce x-cdn X-PP-L7 x-pp-s X-PP-SILOVER	Paypal – for making online payments	Duration: 6 months Types: Required
__stripe_mid __stripe_sid	Stripe – for making online payments	Duration: 2 years Types: Required Duration: 1 year Type Required
fr	Facebook – Displaying Facebook feeds/posts in the Live Feed of the platform	Duration: 3 months Types: Functional
Lang Metrics_token Personalization_id tfw_exp	Twitter – Displaying Twitter feeds/posts in the Live Feed of the platform	Duration: Session Duration: 48 days Duration: 2 years Duration: 2 weeks Types: All functional
_gat_hivebriteTracker _ga _gid _gat	Google Analytics – for tracking the traffic	Duration: 1 minute Duration: 2 years Duration: 1 year Duration: 1 minute
Amplitude (Trackers) amp_242acf	Amplitude – for tracking the traffic	Types: Tracking
pcc_bcc	Prisma Cloud – To run bot management and security filtering to protect our services	Duration: 1 month Types: Required
tracker	Launch Darkly – Used to control the release of new features	Types: Required
sm_anonymous_id	Satismeter – To identify anonymous visitors on subsequent visits and avoid asking them the same thing twice.	Types : Surveys

If you use your browser settings to block all cookies (including essential cookies), this may prevent you from taking full advantage of the Website and you may not be able to access all or parts of our Website.

7. Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out in the table above.

External third parties such as service providers, professional advisers, HMRC and other authorities.
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy and cookie policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

8. International transfers

We do not transfer your personal data outside the UK.

9. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

10. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax and legal purposes.

In some circumstances you can ask us to delete your data: please see the section on your legal rights below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

11. Your legal rights

You have a number of rights under data protection laws in relation to your personal data.

You have the right to:

Request access to your personal data (commonly known as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
You also have the absolute right to object at any time to the processing of your personal data for direct marketing purposes (see the opting out of marketing paragraph for details of how to object to receiving direct marketing communications above).
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data (see the table for details of when we rely on your consent as the legal basis for using your data). However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:
- If you want us to establish the data’s accuracy;
- Where our use of the data is unlawful but you do not want us to erase it;
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

If you wish to exercise any of the rights set out above, please contact us.

We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally, it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

12. Changes to this privacy and cookie policy and your duty to inform us of changes

We keep our policy under regular review and may update it by updating this page. You should check this page from time to time to ensure that you continue to agree with the terms set out in this policy.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

13. Third-party links

This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy and cookie policy of every website you visit.

Date last updated: 18 March 2025

Child Safety Standards Policy

Child Safety Standards

Any explicit content or child sexual abuse and exploitation (CSAE) is strongly prohibited on our application.

Compliance with Child Safety laws & reporting

Our app complies with applicable child safety laws and regulations.

Our app ensures all content shared within the app is appropriate for a mixed audience, including children. User-generated content is moderated to prevent inappropriate material from being accessible.

Any CSAM (Child Safety Abuse Material) content will be automatically removed when flagged or reported through our moderation features or if we are directly contacted for this purpose.

We will systematically take action to report confirmed CSAM content to the National Center for Missing and Exploited Children.
CSAM consists of any visual depiction, including but not limited to photos, videos and computer-generated imagery, involving the use of a minor engaging in sexually explicit conduct.

Child safety point of contact

You can reach out to [INSERT CONTACT EMAIL] if CSAM content is detected.

Privacy and Data Protection

Our app is committed to protecting user data, especially for children under 13, in compliance with applicable regulations.

The privacy policy is displayed clearly and is accessible from the app settings and our website

All data is encrypted during transmission and stored securely.

Ads and Monetization

Our app does not include ads or monetized content.

Transparency and Disclosures

Data safety: Detailed information is provided as per Google Play’s Data safety form.

Content ratings: IARC 3+, L, E, 3, 3, USK 0

Validation and updates

Regular internal testing is conducted to ensure compliance with Google Play’s child safety standards, including functionality reviews and content audits.

Policies are reviewed quarterly or as required to align with updated child safety standards.

The Recruitment Network: Privacy and Cookie Policy