AI Risk & Reward: How to Futureproof Your Recruitment Ops Without Falling Behind

AI is here. Your team is already using it—whether you’ve given them permission or not.

In this high-impact fireside chat, TRN Co-founder James Osborne is joined by Sara from The Ops Shop, a Fractional COO and operational strategist, to unpack the opportunities and threats (OT) of GenAI in recruitment businesses today.

From rogue prompts and data leaks to productivity wins and workflow automation, this session will help you take back control.

We’ll cover:

• Where AI is adding value across your ops, BD, and delivery functions
• The biggest compliance blind spots recruiters are facing (and how to fix them)
• Tools that go beyond ChatGPT and what they’re good for
• Why your business needs both an AI Strategy and an AI Policy (and how to start writing them)
• How TRN Members are experimenting safely, with frameworks, tools and expert guidance from the community

You’ll walk away with:

• A practical AI Ops SWOT for your business
• Insight into what tools teams are actually using (and how)
• Advice on how to balance innovation and governance