Total Talent Consulting

Many recruitment agency owners want to expand into RPO, MSP or Statement of Work, but are uncertain where to start. Often, they are already delivering above and beyond what is expected of them, but struggle to clearly define and monetise the additional value they bring.

Total Talent Consulting helps agency owners design outsourced talent solutions that are clearly positioned, commercially sound and sustainable to deliver. Our input isn’t based on theory. It’s practical support drawn from real experience building and scaling outsourced recruitment models inside established recruitment businesses.

Support typically covers solution design, commercial modelling, go-to-market strategy, and helping senior leaders understand and overcome the challenges that outsourced recruitment models can introduce to an existing recruitment business.

Our services are best suited to recruitment businesses that want to expand beyond contingent or search, but want to do it properly, without overcommitting or damaging what already works.

If you’re considering outsourced talent solutions and want a clear, commercial view before making the leap, let’s start with a conversation.

What We Help With

At Total Talent Consulting, we help recruitment businesses design and launch outsourced recruitment services that are clearly defined, commercially viable and credible in the eyes of clients.

In practice, that means helping them to:

• Decide which outsourced recruitment model is the right fit for their business
• Design a proposition that reflects their strengths, not a generic “one size fits all” offer
• Define clear services, scope and outcomes clients can understand and buy
• Establish sensible pricing and margin expectations from day one
• Take the proposition to market with confidence and structure

This is about making informed decisions early, so owners avoid costly remedial changes later on.

Why It Matters

Moving into outsourced talent solutions can unlock longer-term, higher-value client relationships, but it can also create risk if it’s rushed or poorly designed.

We regularly see agencies over-promise, under-price, or take on delivery commitments they’re not set up to manage. Getting the model right upfront protects margin, credibility and focus, and avoids making significant and potentially costly changes down the line.

We bring over 30 years of experience across agency, outsourced and enterprise delivery models. This experience helps clients make decisions based on real outcomes, not theory.

We combine strategic insight with hands-on delivery support so owners not only know what to do, but can actually put it into practice.

How We Work

We are flexible and pragmatic in the way we work, from advisory support on strategy and positioning through to execution support during launch and early growth phases. Every engagement is unique and underpinned by a clear SoW and service agreement.

The common goal is always the same: create clarity, minimise risk, and build a model that delivers sustainable value for both the agency and its clients.