Big Billers Don’t Quit Bad Jobs. They Quit Bad Leaders.

High billers are walking. Trainees aren’t ramping. And every hiring decision feels like a gamble. Sound familiar?

Join Elliott Manning, founder of Kayman Recruitment and trusted adviser to hundreds of recruitment businesses, for a candid conversation with TRN’s Gordon Stoddart on how to build teams that stay—and actually perform.

Elliott’s spent 18 years helping agencies across the UK, US, and beyond hire, grow, and retain recruitment talent. He knows what today’s top performers want (and what makes them walk), and he’s seen how the best agencies are structuring teams for long-term success—not quick wins.

What we’ll cover:

• Why some agencies keep their billers for 5+ years—and others lose them in 6 months

• What today’s recruiters really want from leadership and culture

• How to spot the early warning signs of attrition before it’s too late

• Ways to scale without burning through people or profit

• How to balance hiring experienced talent vs. developing your own