Preparing for 2027: Build Your Scale-Up Plan Before You Make Your Next Hire

In one TRN CEO peer group poll, 64% planned to hire in the next six months, and 64% wanted experienced hires. Yet people cost across peer groups is already benchmarked at 67% of net fee income, with 60% seen as the upper bound. Hire wrong, and you scale your costs faster than your profit. Leaders are now hiring fewer, better and different roles: more experienced hires, 360 roles split towards 180 and 270 models, and support resource that protects high-value BD time.

In this session, James Osborne shows how to work out which role you actually need, what to fix in your current team first, and how to set a cost ceiling before you recruit. Go into 2027 with a plan, not a hunch.

WHAT YOU WILL LEARN

• How to decide whether to hire, develop or redesign a role

• How to spot underperformance before it becomes your biggest profit leak

• How to set a people cost ceiling for 2027

YOU WILL LEAVE WITH

• A one-page scale-up plan with your next three people decisions.