TRN Member Panel Discussion: What Makes a Superagency?

Three recruitment business owners who are building differently. One conversation about what's actually working.

Join Gordon Stoddart as he sits down with Jennifer Gaster (Director & Founder, Heads Resourcing Group), Liam Thomas (Co-Founder, Highfield Professional Solutions), and George Zitko (Founder & CEO, Zitko Group) to talk candidly about what it takes to build a Superagency in today's market.

This isn't a polished keynote. It's a real conversation between practitioners, covering the decisions, pivots, and structural changes that have shaped how their businesses operate right now.

Expect the conversation to cover:

• Where AI has genuinely changed how they work (and where it hasn't)
• The hardest parts of transformation and what they'd do differently
• Creating recurring and retainer-based revenue streams alongside traditional placement fees
• Building higher-value client relationships that improve margin

The best ideas come from people already doing it, and doing it well. This is your chance to hear directly from three of them.