TWC IT Solutions

Proactive IT that doesn’t slow your recruiters down.

Exclusive TRN Member Offer

Free Cybersecurity & Microsoft License Audit

Do you know if there are gaps in your security? Are you paying for Microsoft licences your team doesn’t need?

TWC is offering TRN members a complimentary cyber security and Microsoft License audit, so recruitment agencies can plug security risks and cut unnecessary costs.

Make better use of your IT budget, whilst protecting yourself against the threats of AI.

Email us on partners@therecruitmentnetwork.com for an introduction.

Who we are

TWC IT Solutions is a Technology Consultancy partnering with recruitment businesses that need reliable and proactive day-to-day support, and the expertise to plan ahead.

Established in 2011, we have supported more than 300 businesses across the UK and internationally. Our recruitment expertise reflects the demands of an industry where access to systems, secure data and productive consultants are central to performance.

Whether as your outsourced IT partner or working alongside your in-house IT team, we add specialist expertise, extra capacity and 24/7 support for agencies working across different markets and time zones.

What we do for recruitment agencies

TWC works in five ways to help your agency:

• Keep your consultants productive with reliable, responsive IT support.
• Protect candidate and client information through effective cyber security and data protection.
• Reduce unnecessary technology expenditure by reviewing licenses, services and existing investments.
• Support your internal IT team with additional expertise and capacity for more strategic projects.
• Plan for growth with technology advice aligned to your agency’s commercial objectives.

Why work with TWC?

Direct access to experienced engineers

Access to third-line engineers and above, with support via Microsoft Teams and direct appointments. Your team can explain the problem to someone equipped to work on it.

A proactive approach to performance and cost

We look for recurring issues, security gaps and wasted license spend, offering recruitment agency owners a clearer picture of where their technology needs attention.

Unbeatable SLAs

Our leading 10-minute initial response SLA means your team can reach experienced technical support quickly, helping minimise disruption and keep consultants working.

Support that fits your agency

From a fully outsourced service to additional support for your internal team, we shape the arrangement around your business and its people, operating hours and plans. Changing providers? Our written Warranty of Seamless Transition reassures you that there will be no loss of service.