WHO ARE TWC?
Since 2011, TWC IT Solutions has been at the forefront of providing managed IT support and state-of-the-art infrastructure solutions to businesses spanning various industries. Our comprehensive range of services covers Antivirus and Cybersecurity, Backup and Disaster Recovery Solutions, Business Internet Connectivity, Cloud Telephony, Contact Centre, CRM Development, Managed IT Support Services, Microsoft 365 including Entra, and Web Design.
Our relentless pursuit of excellence drives our growth, which is complemented by our unwavering commitment to delivering unparalleled customer service and support. We collaborate with industry-leading technology partners such as Microsoft, BT, Cisco, EE, and Vodafone, to offer our clients the latest business capabilities.
Innovation is ingrained in our DNA, as evidenced by our pioneering integration of a real-time AI support engineer, Tam, across our global client network
With a 10-minute SLA, an impressive NPS score of 76, and a solid Warranty of Seamless Transition (WST), TWC proudly serves over 200 clients in 300 cities across 24 countries worldwide. Our ‘follow-the-sun’ 24/7 remote support is available from strategic locations including Los Angeles, New York, London, Dubai, and Hong Kong.
At TWC, our philosophy is simple: to be indispensable. We uphold the highest standards of integrity and ethics, ensuring that our clients trust us implicitly. Ultimately, what every client seeks in a partner responsible for their critical infrastructure is peace of mind, and this is precisely what TWC delivers, consistently and reliably.
TWC WITHIN RECRUITMENT
Since its inception, TWC has evolved from providing support exclusively to the financial services sector to also catering to the unique needs of the recruitment industry. This expansion has positioned us perfectly to grasp the high standards demanded by professionals in these fields. For you, what matters is simple: functionality and efficiency. How it gets done is secondary – you just need it to work flawlessly.
Our solutions, tailored for the recruitment sector, involve collaborative efforts across a range of SaaS-based platforms. These solutions seamlessly integrate GDPR compliance, efficient data management, process automation, and effective client-candidate-consultant interaction. Our comprehensive offerings include CRM systems, integrated cloud telephony, robust cybersecurity measures, antivirus protection, call recording functionalities, 24/7 IT support, and reliable business internet connectivity.
